Orders are made and shipped within 1-3 business days.

1-day RUSH Production and Expedited Shipping options are available for faster delivery!

We DO NOT accept returns on all personalized & engraved items.

If you have any questions, please contact us and we'll be happy to help in any way we can.

Call us at 617.393.1816

DOMESTIC SHIPPING

All orders are shipped via United States Postal Service (USPS) according to the purchase receipt. We offer the following shipping services:

• USPS First Class Mail: 3-7 business days
• USPS Priority Mail: 2-3 business days
• USPS Express Mail: 1-2 business days

Insurance is included by default with USPS Priority Mail and USPS Express Mail.  Unless otherwise requested, insurance for USPS First Class Mail will only be applied to orders totally over $100 USD.  Signature confirmation available upon request.

INTERNATIONAL SHIPPING

Due to recent occurrences where standard first class mail items have gone missing or have been delayed, we are now only offering delivery with upgrade shipping services. We apologize for the limited service and high cost of delivery but this will ensure delivery.

These are the two available options:

• USPS Standard First Class (no tracking, 10-25 day delivery*)
• DHL Express (highly recommended, 1-3 day delivery*)

*Delivery times vary depending upon location.

We highly recommend upgrading to DHL Express when possible.

Danique Jewelry is not responsible for any customs fees.  Please check with your local mail or customs office for estimate fees.  You may be notified by post of the package held at your local mail or customs office for pick-up and payment.

SHIPPING CONFIRMATION

Upon creating the shipping label for your order, you will receive an automatic email from our shop with the shipping confirmation and tracking number.  Please allow 24 hours for any additional updates on the shipping carrier website for tracking.  Please contact me if you'd like to have signature confirmation (you must be present for delivery and sign).

ITEM NOT RECEIVED / LOST / DELAYED

Danique Jewelry is not responsible for any lost or damaged packages.  If the package is insured, we get in touch with the shipping carries for the dues and have this order replaced or refunded.

If a package is marked as "delivered" by USPS but you have not received the package, Danique Jewelry cannot be held responsible.  

Delayed packages have a chance of being received.  If you notice this on the tracking, please contact us immediately.  We will open a claim with USPS to locate and deliver your package if possible.

In the event of a package being returned to our shop, we will email you immediately.  Unless a mistake was made on our part, additional shipping charges will be covered by the buyer.

In these rare situations, we will work with you to have a new order placed with us at a significantly reduced price.  Please contact us as soon as possible with any delayed, lost, or damaged packages.  We will do all we can to help.

RETURN POLICY

Personalized items are not accepted for a return under normal circumstances, but please contact us at info@daniquejewelry.com if there are any errors or problems with your order!