Shipping

DOMESTIC SHIPPING

All orders are shipped via United States Postal Service (USPS) according to the purchase history. We offer the following shipping services:

  • USPS First Class Mail: 3-7 business days
  • USPS Priority Mail: 2-3 business days
  • USPS Express Mail: 1-2 business days

Insurance is included by default with USPS Priority Mail and USPS Express Mail.  Unless otherwise requested, insurance for USPS First Class Mail will only be applied to orders totally over $100 USD.  Signature confirmation available upon request.

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INTERNATIONAL SHIPPING

All orders are shipped via United States Postal Service (USPS) according to the purchase history.  We offer the following shipping services:

  • USPS First Class International: 10-25 business days (sometimes 25+ days)
  • USPS Priority International: 6-10 business days
  • USPS Express International: 3-6 business days

Insurance is included by default with USPS Priority Mail and USPS Express Mail.  Unless otherwise requested, insurance for USPS First Class Mail will only be applied to orders totally over $100 USD.

Please note, USPS First Class International is not traceable.  Once a package leaves the USA border, there is no guarantee that there will be any other tracking updates.  We highly recommend upgrading to USPS Priority Mail International for the added insurance and tracking capabilities, especially for orders over $100 USD.

Danique Jewelry is not responsible for any customs fees.  Please check with your local mail or customs office for estimate fees.  You may be notified by post of the package held at your local mail or customs office for pick-up and payment.

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SHIPPING CONFIRMATION

Upon creating the shipping label for your order, you will receive an automatic email from our shop with the USPS tracking number.  Please allow 24 hours for any additional updates on the USPS website for tracking.  You can copy and paste the tracking number through this website here for estimated delivery.  Please contact me if you'd like to have signature confirmation (you must be present for delivery and sign).

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ITEM NOT RECEIVED / LOST / DELAYED

Danique Jewelry is not responsible for any lost or damaged packages.  If the package is insured, we get in touch with USPS for the dues and have this order replaced or exchanged if possible.

If a package is marked as "delivered" by USPS but you have not received the package, Danique Jewelry cannot be held responsible.  

Delayed packages have a chance of being received.  If you notice this on the tracking, please contact us immediately.  We will open a claim with USPS to locate and deliver your package if possible.

In the event of a package being returned to our shop, we will email you immediately.  Unless a mistake was made on our part, additional shipping charges will be covered by the buyer.

In these rare situations, we will work with you to have a new order placed with us at a significantly reduced price.  Please contact us as soon as possible with any delayed, lost, or damaged packages.  We will do all we can to help.

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